Privacy Policy.
Last updated: August 10, 2026
This privacy notice for Framework Travel, LLC (“we,” “us,” or “our”) describes how and why we collect, store, use, and share (“process”) your information when you:
Visit our website at www.framework-travel.com, or any website of ours that links to this notice;
Engage us as your travel advisor, including through our online booking cart, invoiced custom trip planning, or our intake form hosted by our host travel agency, Fora Travel, Inc.; or
Otherwise interact with us in connection with sales, marketing, or trip-planning inquiries.
This Privacy Policy works together with our Booking Terms & Conditions and Terms of Use, both available on our website. If you do not agree with our policies and practices, please do not use our services. Questions or concerns can be sent to frameworktravelllc@gmail.com.
1. What Information We Collect
Personal information you provide to us
The personal information we collect depends on how you interact with us. It may include:
Name, phone number, and email address
Billing and mailing address
Contact and communication preferences
Trip details you share with us, such as travel dates, destinations, budget, and traveler preferences
Payment card information, collected and processed on our behalf by our payment processor (see Section 3)
Sensitive information
Because we arrange travel bookings on your behalf, we may collect limited sensitive information strictly as needed to complete a booking, including passport numbers, dates of birth, and, where relevant to a specific trip, health or vaccination documentation required by a supplier or destination. We use this information only to arrange and confirm your travel and to comply with supplier or government requirements — never for marketing or profiling.
Information we receive from third parties
If you begin planning a trip through our intake form hosted by Fora Travel, Inc. (our host travel agency), the information you submit there is shared with us to begin working on your trip. We do not otherwise receive information about you from third parties.
Payment data
If you make a purchase through our website’s cart, your payment is processed by Stripe, via Squarespace. We do not store your full card details ourselves. Stripe’s privacy notice is available at https://stripe.com/privacy. For custom trips arranged outside the cart, payment is coordinated directly with you by your advisor and, where applicable, through Fora Travel’s secure client portal; Fora’s privacy practices are available at https://www.foratravel.com.
All personal information you provide to us must be true, complete, and accurate, and you agree to notify us of any changes.
2. How We Process Your Information
We process your information to:
Deliver and administer the travel advisory and booking services you request;
Respond to inquiries and provide customer support;
Communicate with you about your trip, bookings, and account;
Send marketing or promotional communications, where you have opted in — you can opt out at any time (see Section 7);
Post testimonials, with your permission, which may include your name and trip details;
Evaluate and improve our services; and
Comply with legal and regulatory obligations.
We do not currently use cookies, analytics, or advertising technologies to track visitors across our website. If that changes, we will update this notice accordingly.
3. When and With Whom We Share Your Information
We share personal information only as needed to provide our services, and never sell your personal information. We may share information with:
Fora Travel, Inc., our host travel agency, which provides the technology platform, payment coordination, and back-office support for our advisory business;
Travel suppliers necessary to complete your booking, such as airlines, hotels, cruise lines, tour operators, and destination management companies — these suppliers receive only the information necessary to fulfill your specific booking (e.g., traveler name, passport details, dates);
Stripe and Squarespace, to process cart payments and operate our website;
Service providers who support our business operations under confidentiality obligations; and
A successor entity, in the event of a merger, sale, or transfer of some or all of our business assets.
4. How Long We Keep Your Information
We retain your personal information only as long as necessary to fulfill the purposes described in this notice, or as required by law (for example, tax and accounting recordkeeping). When we no longer have a legitimate business need to retain your information, we securely delete or anonymize it.
5. How We Keep Your Information Safe
We use reasonable organizational and technical safeguards designed to protect your personal information. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security. Transmission of personal information to and from our services is at your own risk.
6. Children's Information
We do not knowingly collect data from or market to children under 18. If you are a parent or guardian booking travel that includes a minor, you represent that you are authorized to provide that minor's information to us for the purpose of arranging their travel. If we learn we have collected information from a minor outside of this context, we will take reasonable steps to delete it. Contact us at frameworktravelllc@gmail.com with any concerns.
7. Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of marketing communications or, where applicable, certain uses of your data.
Opting out of marketing
You can unsubscribe from marketing emails at any time using the link in those emails or by contacting us. We may still send you non-marketing, service-related messages (e.g., booking confirmations).
EEA, UK, and Switzerland
If you believe we are unlawfully processing your personal information, you have the right to lodge a complaint with your Member State data protection authority, the UK Information Commissioner's Office, or the Swiss Federal Data Protection and Information Commissioner, as applicable.
8. Do-Not-Track Signals
As no uniform standard for Do-Not-Track (DNT) signals currently exists, we do not respond to browser DNT signals at this time. We do not use cookies or tracking technologies for advertising purposes.
9. California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you rights regarding your personal information, described below.
Categories of personal information we collect
In the past 12 months, we have collected the following categories of personal information about California residents:
Identifiers — name, email address, phone number, mailing address
California Customer Records categories — name, contact information, and financial information (e.g., billing details)
Commercial information — transaction and purchase history related to travel bookings
Sensitive personal information — limited to government identification numbers (e.g., passport numbers) collected solely to arrange travel bookings
We do not collect biometric information, precise geolocation, health information outside of what a specific trip requires, or information for the purpose of building advertising profiles.
Shine the Light
California Civil Code Section 1798.83 permits California residents to request, once a year and free of charge, information about categories of personal information we disclosed to third parties for their direct marketing purposes in the preceding calendar year. We have not disclosed personal information to third parties for their own direct marketing purposes.
Your CCPA rights
Right to know what personal information we collect, use, and disclose
Right to request deletion of your personal information, subject to legal exceptions
Right to correct inaccurate personal information
Right to non-discrimination for exercising your privacy rights
Right to opt out of the sale or sharing of personal information — we do not sell or share personal information, so no action is needed
You may designate an authorized agent to submit a request on your behalf; we may require proof of authorization. To exercise these rights, email frameworktravelllc@gmail.com. We will verify your identity before responding and will act on your request within the timeframes required by law.
10. Virginia Residents
If you are a Virginia resident, the Virginia Consumer Data Protection Act (CDPA) gives you the right to confirm whether we process your personal data, access it, correct inaccuracies, request deletion, obtain a copy, and opt out of targeted advertising, the sale of personal data, or certain profiling. We have not sold personal data belonging to website visitors, users, or clients.
To exercise these rights, email frameworktravelllc@gmail.com. We will respond within 45 days of receipt (extendable once by an additional 45 days with notice to you). If we decline to act on your request, you may appeal by emailing us; we will respond to appeals within 60 days, and you may subsequently contact the Virginia Attorney General's office if your appeal is denied.
11. Updates to This Notice
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be posted prominently on this page or communicated to you directly. We encourage you to review this notice periodically.
12. Contact Us
If you have questions or comments about this notice, or wish to exercise any of the rights described above, contact us at: Email: frameworktravelllc@gmail.com